“Supplylogix has always helped identify at-risk situations with Pinpoint Audit,” said Lou Ann Myers, VP of Operations for Supplylogix. “However, we found from talking to our customers that lingering questions remain about how the investigation should flow and who should be responsible for specific case-related tasks. Standard operating procedures vary widely from retailer to retailer and even among individual investigators within a company. We realized that our customers need a tool to facilitate collaboration, quickly assign tasks related to an investigation, and record findings of those tasks once executed. Using Case Management as a central location for building, tracking, and storing cases helps expedite the investigation process and can aid in standardizing investigations, which is important from a compliance perspective.”