Frequently Asked Questions


Current customer? Client login

Integrations FAQs

If there is a specific application, system, or data feed your pharmacy wants to validate our capability to integrate with, please contact Sales and we’ll explore what’s possible with our product management team.

Supplylogix integrates with McKesson Connect, EnterpriseRx, PDX, Rx30, Epic Willow and custom.

 Pharmacies are being asked to continually expand their capabilities to better serve patient needs. With that comes more data and information to process. Supplylogix's ability to integrate with other software and platforms offers pharmacies, and their organizations, the opportunity to understand their inventory and overall business with greater clarity.

Perpetual Inventory FAQs

Pinpoint Community Solutions is an intelligent perpetual inventory management system, and a unique McKesson market offering, that leverages the power of Supplylogix’s core algorithm-based inventory management tools, coupled with McKesson’s Connect inventory ordering portal; and utilizes RelayHealth’s vast network switch capabilities to create an intelligent perpetual inventory system for independent pharmacies, regardless of their pharmacy management system.


Applying industry leading Supplylogix tools to track actual pharmacy consumption allows for real-time information to be passed directly into the McKesson Connect ordering platform creating pre-populated order points.

Your pharmacy will need to leverage McKesson Connect.

Generics Management FAQs

Supplylogix uses the most up-to-date release information across our business to identify all brand/generic transitions.

Pinpoint Launch supports medications in retail chain pharmacies and health systems.

Yes, Pinpoint Launch will track your organization’s conversion rate from brand to generic over time and location.

Inventory Reporting FAQs

Pinpoint Performance is our inventory reporting solution that delivers key insights into your inventory to accurately measure compliance and program success.

Yes, Pinpoint Performance complements all Supplylogix solutions to improve pharmacy operations, specifically ensuring the right medication is stocked at the right pharmacy locations.

Our reporting capabilities help you better understand what inventory is moving through your pharmacy, and if there are any gaps or areas of improvement to provide patients with the medications they are being prescribed.

Inventory Cycle Counting FAQs

Pinpoint Count Inventory cycle counting software ensures the right medication is counted. It can improve the overall accuracy of the manual counting process. It enables you to automatically identify the items that need to be counted based on actual dispensing frequency, monitor counting activity at each pharmacy, and verify the accuracy of your inventory totals.

Yes, Pinpoint Count complements all Supplylogix solutions to enhance your pharmacy’s performance and make running a pharmacy easier.

Inventory cycle counting can help recognize and correct discrepancies in your controlled substance records. Having a reliable inventory cycle counting method leads to fewer errors and increased accurate on-hand counts, which improves the medication ordering process.

Risk Mitigation FAQs

Theft or diversion by employees is a constant concern. Physicians who overprescribe or customers who overuse drugs can compromise patient safety. Lax oversight of controlled substance dispensing can lead to loss of inventory, fines for regulatory non-compliance, and, potentially, forfeiture of your license. Pinpoint Monitor and Audit helps protect your business while reducing unnecessary investigations.

They are distinct solutions that offer specific capabilities, but work seamlessly together to provide pharmacies with the most comprehensive risk mitigation.

Each solution analyzes pharmacy inventory data and proactively helps identify risk levels, and monitors for suspicious ordering and purchase activity.

Our years of experience in the pharmacy industry, specifically supply chain management, has revealed theft and diversion case management is a major pain-point for many pharmacies across retail, independent and hospital settings. We apply our innovative technology to help make it easier for pharmacies to build, track and store cases to support compliance.

Employee theft or diversion of controlled substances and other medications can compromise your regulatory compliance and decrease your bottom line. If you don’t have a clear strategy in place to audit your inventory and investigate suspicious activity, you can lose valuable time responding to such incidents.

Supplylogix’s case management pharmacy inventory theft and diversion capability is part of our Pinpoint Audit and Pinpoint Monitor products to streamline investigations into suspicious activity in your pharmacy.

Redistribution Intelligence FAQs

Pinpoint Transfer increases product utilization and reduces inventory returns by creating visibility into unproductive inventory and control of product redistribution.

Pinpoint Transfer gathers and processes inventory data from your pharmacy locations, using sophisticated algorithms to generate actionable insights, helping pharmacies become more agile with how they stock and move inventory.

You can expect benefits such as reduced excess inventory costs, enhanced operational efficiency, and better overall pharmacy performance.

Yes, Pinpoint Transfer is designed to serve a wide range of pharmacies, including health systems, retail chains, independent, and specialty pharmacies.

Integration is designed to be seamless and user-friendly, with dedicated support to help you get up and running quickly.

Yes, Pinpoint Transfer can be tailored to the unique requirements of your organization, ensuring it aligns with your pharmacy workflow and business goals.

Yes, Pinpoint Transfer prioritizes data security and employs industry-standard practices to protect your sensitive inventory data.

Pinpoint Transfer provides insights into inventory turnover rates, demand forecasting, optimal order quantities, and more, helping you make data-driven decisions.

Yes, by optimizing inventory management, Pinpoint Transfer helps locate and move inventory easily and efficiently.

You can get started with Pinpoint Transfer by contacting our team for a consultation and demonstration. We'll guide you through the setup process and help you identify logical redistribution transfers across your organization.

Independent Pharmacies FAQs

Pinpoint Community Solutions is specifically designed to solve independent pharmacy challenges.

Supplylogix uses data from your pharmacy as well as a national database of medications that we manage.

While every customer’s business situation is unique, most of our customers start experiencing a positive shift in their business within the first 90 days of implementation.

Yes, Supplylogix solutions promote compliance and support state and federal regulations for controlled substance dispensing.

Order and Replenish FAQs

Pinpoint Order is pharmacy inventory replenishment software designed to help pharmacies efficiently manage their inventory by utilizing data-driven insights to optimize purchasing decisions.

Pinpoint Order works by analyzing your prescription dispensing data with our sophisticated algorithms to generate actionable insights, helping pharmacies make informed decisions about inventory management.

You can expect benefits such as improved in-stock percentage, reduced excess inventory costs, enhanced operational efficiency, and better overall pharmacy performance.

Yes, Pinpoint Order is designed to serve a wide range of pharmacies, including health systems, retail, independent, and specialty pharmacies.

Integration is designed to be seamless and user-friendly, with dedicated support to help you get up and running quickly.

Yes, Pinpoint Order is customizable to accommodate the unique requirements of your pharmacy, ensuring it aligns with your specific workflow and goals.

Yes, Pinpoint Order prioritizes data security and employs industry-standard practices to protect your sensitive purchasing data.

Pinpoint Order provides insights into inventory turnover rates, demand forecasting, optimal order quantities, and more, helping you make data-driven decisions.

Yes, by optimizing inventory management, Pinpoint Order helps ensure you have the right medications in stock when needed.

You can get started with Pinpoint Order by contacting our team for a consultation and demonstration. We'll guide you through the setup process and help you harness the power of data-driven inventory management.

Request a demo

Get the right medication, in the right pharmacy, at the right time. See our pharmacy supply chain solutions in action.

* Interested Solutions